Legal

Privacy Policy

KRC Solar Solutions

Effective Date: January 1, 2026

Introduction

KRC Solar Solutions ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website krcsolarsolutions.com or use our services.

KRC Solar Solutions is a division of Teton Custom Lighting LLC. We specialize in providing solar system audits, performance checks, battery upgrades, and panel consultations for homeowners.

By using our services or submitting information through our website, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

Information We Collect

We may collect the following types of personal information:

Personal Information You Provide

  • Name – First and last name for identification and communication
  • Email Address – For sending service-related information and responses
  • Phone Number – For SMS communications and phone calls related to our services
  • Physical Address – For service planning and site assessments
  • Property Information – Details about your solar system and property for consultation purposes
  • Message Content – Any additional information you choose to share in contact forms

Automatically Collected Information

  • IP address and browser type
  • Device information
  • Pages visited and time spent on our website
  • Referring website or source

SMS Communications & Consent

With your express consent, KRC Solar Solutions may send you SMS text messages related to the following purposes:

  • Service appointments and scheduling
  • Solar system audit updates and results
  • Follow-up communications regarding your inquiries
  • Important service-related notifications
  • Rescheduling or appointment reminders

Consent Requirements

By providing your phone number and opting into SMS communications, you consent to receive text messages from KRC Solar Solutions. Message and data rates may apply. Your consent to receive SMS messages is not required as a condition of purchasing any services.

SMS Consent Disclosure

We value your privacy. Your SMS consent and phone number are used solely for communicating with you about our solar services. We do not sell, rent, or share your phone number or SMS consent with third parties for their marketing purposes.

SMS communications are sent only by KRC Solar Solutions or our trusted service providers who assist us in delivering these messages (such as our SMS platform provider). These providers are contractually obligated to use your information only for the purpose of delivering messages on our behalf.

How to Opt Out

You have full control over your SMS communications preferences. You can opt out of receiving text messages at any time by following these steps:

Method 1: Reply STOP

Reply "STOP" to any SMS message you receive from us. You will receive a confirmation message acknowledging your opt-out request, and you will no longer receive SMS communications from KRC Solar Solutions.

Method 2: Contact Us Directly

Send an email to [email protected] with the subject line "SMS Opt-Out" and include your phone number in the message. We will process your request promptly.

Method 3: Request During Communication

Ask us to remove your phone number from our SMS list during any phone or email communication with our team.

Important Notes

  • Opt-out requests are typically processed immediately or within 24 hours
  • You may still receive transactional messages related to ongoing services
  • If you opt out, you can re-subscribe at any time by contacting us
  • Opting out of SMS does not affect other communications (email, phone calls)

Data Sharing & Protection

Information We Share

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

  • Trusted Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as SMS delivery platforms (e.g., Twilio). These providers are contractually bound to protect your information and use it only for the services they provide to us.
  • Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
  • Protection of Rights: We may disclose information to protect our legal rights, enforce our policies, or address fraud or security concerns.

Third-Party Marketing

We do not share your phone number, email, or personal information with third parties for their marketing purposes. Your information remains with KRC Solar Solutions and our trusted service providers who assist us in delivering our services to you.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

  • Secure, encrypted transmission of data (HTTPS/SSL)
  • Access controls limiting data access to authorized personnel
  • Regular security assessments and updates
  • Secure storage of personal information
  • Employee training on data protection practices

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining appropriate safeguards.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

  • Contact form submissions: Retained for 2 years
  • SMS consent records: Retained for 4 years (as required for A2P 10DLC compliance)
  • Service-related communications: Retained for 3 years

When information is no longer needed, we securely delete or anonymize it.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Delete your personal information
  • Opt out of SMS communications at any time
  • Withdraw consent where applicable
  • Request information about how we use your data

To exercise any of these rights, please contact us using the information below.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Company

KRC Solar Solutions
A division of Teton Custom Lighting LLC

Email

[email protected]

Phone

908-768-2030

For SMS-related inquiries, please include "SMS" in your subject line.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make updates, we will:

  • Revise the "Effective Date" at the top of this policy
  • Post the updated policy on our website
  • Notify you of material changes through prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.